Effective Date: January 2, 2025

At Wagnes LLC, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following personal information when you use our website:

• Personal Information: Name, email address, phone number, billing/shipping address
• Payment Information: Credit card details (processed through Square)
• Pet Information: Pet name
• Account Information: Information you provide when creating an account or placing an order

We do not collect sensitive information such as health data, social security numbers, or financial information beyond payment details.

2. How We Collect Information

We collect information from you through the following methods:

• Account Registration: When you create an account on our website
• Orders: When you place an order on our site
• Newsletter Sign-up: When you subscribe to our newsletter
• Cookies: To track website analytics and offer special promotions

We also use third-party services such as Square (payment processing) and WooCommerce (website platform) to facilitate transactions.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and Fulfilling Orders: To complete your purchases and deliver your products
• Marketing: To send promotions, offers, and other marketing communications
• Customer Support: To respond to inquiries and resolve issues
• Analytics: To improve our website’s performance and user experience

We share your data only with necessary third parties:

• Square for payment processing
• WooCommerce for website management

4. Data Retention and Disclosure

We retain your personal data for as long as you maintain an account with us. If you request to delete your account, your information will be removed from our systems. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

5. Cookies and Tracking

We use cookies for analytics and special offers. These cookies help us improve your experience on our site. We do not sell your data to third parties.

6. How We Protect Your Data

We implement physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes encryption and secure servers to protect your personal information from unauthorized access.

7. Third-Party Services

Generally, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make changes, we will post the updated policy on our website. By continuing to use our website after such changes, you accept the updated policy. We reserve the right to modify this policy at any time.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Email: info@wagnes.com